IT Support & Computer Repairs in Athlone
Fentech is based in Roscommon town, 32 km up the N61 — about half an hour from Athlone. Most business problems are fixed remotely the same day, on-site visits carry no separate call-out charge, and most repairs are back in one to three days.
Three ways a job gets done
Half an hour is close enough to be on site when it matters, and far enough that it is worth fixing things remotely first when that is faster for you.
Remote, same day
Email, Microsoft 365, printers that have stopped talking to anyone, a PC that will not start the program you need — most of it is fixed over a secure remote session, often within the hour you ring. Nobody drives anywhere and you are not billed for a journey.
On site, no call-out charge
Hardware faults, cabling, Wi-Fi that dies in the back office, new machines to set up. Athlone is inside the on-site area — Roscommon, Galway, Longford, Westmeath and Leitrim — so there is no separate call-out charge. You pay for time, not travel.
Repairs, one to three days
Laptops and PCs: screens, batteries, SSD upgrades, virus removal, data recovery. Diagnosis is free and there is no charge if it cannot be fixed. Ring first and we will agree the easiest way to get the machine to me.
What people in Athlone usually ring about
Business IT support
Microsoft 365, email, networks, firewalls, backups that actually restore. Pay by the job, or a small-business retainer from €249 a month for four to ten users with helpdesk, monitoring and an on-site visit included.
Business IT support →Laptop & PC repair
From €59, with a free diagnosis first. Windows laptops and desktops — and a straight answer when a machine is not worth the money to fix.
Laptop & PC repair →Websites
Fast, mobile-first sites from €349, built and looked after by the same person who answers the phone.
Web design →Locked out of an account
Hacked email, a lost Microsoft or Google account, two-factor on a phone you no longer have. Done remotely, so it makes no difference which side of the Shannon you are on.
Account recovery →Half of “Athlone” is in County Roscommon
The Shannon runs through the middle of Athlone and so does the county line. The town centre and the east side are in Westmeath; Monksland, Bellanamullia and most of Athlone West are in County Roscommon.
That matters more than it sounds if you are applying for a Local Enterprise Office grant — for a website or a digital project, say. Support normally goes through the LEO for the county the business is actually in, so a business in Monksland deals with LEO Roscommon, not LEO Westmeath. Worth checking before you fill in the wrong form. The pricing page covers how the digital grants work and what they pay back.
Before you ring
Something playing up in Athlone?
Ring or send a line describing it. You will get a straight answer and, usually, a fix the same day.