Get Support Now — Fentech | Remote Help in Minutes

How do I get IT help right now?

Ring 085 165 0606 and a remote session can usually start within minutes — you share your screen, nothing stays installed afterwards, and most software faults are fixed in the same call. Remote support is €64.99 an hour, billed by the time actually used, or €89.99 out of hours.

Remote session

Three steps and I'm looking at your screen

Ring first

Call 085 165 0606 and describe the problem. If remote support will fix it, we move to step two on the call.

Download the helper

You'll be pointed to one of the tools below — a small, safe program you run once. No install, no account needed.

Read out the code

The tool shows a session code. Read it out, approve the connection, and watch the cursor get to work.

RustDesk

The usual choice — free, quick, nothing to configure. Download, open, read out the ID.

Download ↗

AnyDesk

Backup option if RustDesk is blocked on your network. Same idea — run it, read the code.

Download ↗

My Device Info

Asked what system you're on? This page reads it all out for you — one tap to copy everything.

Open tool →

Stay scam-safe: only run these tools when you made the call to a number you trust. If someone rings you out of the blue claiming to be "support" and asks you to install remote software — hang up. That's the number one scam in Ireland right now, and no legitimate company works that way. Fentech will never cold-call asking for access.

While you wait

Two-minute first aid

Turn the router off at the wall, count to thirty, turn it back on, give it three minutes. Genuinely fixes about half of all "internet is down" calls. Still dead? Check if the neighbours are out too — if so it's your provider, not you.

Hold the power button for ten seconds until it shuts off, wait a moment, start it again. If it happens more than once a week, something's wrong underneath — worth a look.

Don't panic, don't enter anything further. Disconnect from Wi-Fi, change the password for that account from a different device, and call — quick action closes most doors before anything walks through them.

Stop using the machine now — every minute of use lowers the recovery odds. Don't download recovery tools onto the same drive. Just power off and call. Full guide here.

Often booked together

People who needed this usually needed one of these

Business IT SupportPay as you go at €64.99/hr, or a retainer from €249/month Account RecoveryLocked out right now, from €39 for an honest read on the odds Device RepairsFree diagnosis, no fix no charge, parts quoted at cost